We want you to love your Plushpanion as much as we do! If for any reason you're not completely satisfied with your purchase, we’re here to help. Please review our Return Policy, before initiating a refund.

Here is the page to our Privacy Policy, for your review.

You can review our Shipping Policy here. (Fix to match other questions)

The Care Center consists of two facilities, The Spa and The Wellness Center. The Spa 🫧 Our Spa is the perfect place to send your Plushpanion when they are in need of some rest & relaxation. A spa day for your Plushpanion will help rejuvenate your plush from any minor marks, tears, or other external scuffs and bruises. The Wellness Center 🩹 Our Wellness Center is for Plushpanions that need more personalized care. If your plush is in need of internal care, has large damage or missing pieces, then the Wellness Center is here for you and your plush. These services are currently in the idea stages and are having the specifics ironed out. So join the Plushpanion Periodicals to keep updated on what's next!

🌱 PLA is a polymer made from raw plant materials such as corn, or cotton. These materials are spun at high speeds and temperatures to turn the plant-material into a new chemical construct entirely, which is the main reason that these fillers are hypo-allergenic, as they're no longer a plant, biologically. 🌱 PLA fabrics and fillers biodegrade naturally. This process is more quickly activated in the wild, and is estimated in that environment to degrade after about 80 years. This means your Plushpanion will last for your lifetime, but will not be bound to litter the Earth indefinitely. While your plush is kept at home in cooler temperatures, your stuffing won't simply deflate, degrade or disappear. 🌱 PLA materials can also be composted at standardized PLA industrial composting facilities. These facilities are equipped to control the humidity, temperature, gases and microorganisms of the compost, leading to a fast and effective result of PLA composting.

Plushpanions™ are made from 100% Global Recycling Standard (GRS) fabrics, and stuffed with biodegradable, or industrially compostable, 100% PLA Cotton stuffing. Summary of Global Recycling Standard's Objectives: ~ Align definitions of “recycled” across different applications. Verify recycled content in products. Give brands and consumers a means to make informed buying decisions. Reduce the harmful impact of production on people and the environment. Provide assurance that products are processed in a more climate-friendly way. Encourage higher proportions of recycled content in products.

🧸 Plushpanions™ are Plush Companions, created with the intention of joining you on your daily adventures - whether that's at home, or out and about! 🧸 Plushpanions have three magnets on each plush ( one at the mouth, and one at each hand ), as well as their accompanying props, to add customizable and interactive features to each character. Each Plushpanion also has their own accessories and props that can be used interchangeably with each plush, providing multiple fun and creative outlets for expression.

For everyday care, we recommend spot cleaning. When a full wash is needed, hand wash and air dry only.

Wholesale Account access is for physical, brick-and-mortar retailers only. No mobile, online, or event retailers.

Once approved for a Wholesale Account, your access to benefits will remain active for 1 year from your start date. To keep your Wholesale Account benefits active, you'll need to resubmit your application annually. There is no renewal or hidden fees.

The Minimum Order Quantity is 10 Plushpanions.

This "subscription" is FREE, and is for Brick-and-Mortar retailers ONLY. The subscription model is so we can easily identify our Wholesale Accounts.

Once approved for a Wholesale Account, you will receive one 50% off coupon ( single use ) that is attached to your account. After the coupon has been used, it will be replenished with a new code after 48 hours. Codes will continuously be generated, as long as your Wholesale Account is active.

Yes!

Scroll down to the bottom of the page you're on, click on the "Wholesale" text to then go to our Wholesale Application page. Fill out the provided form with your retailer information, and within 72 hours your application will be reviewed and approved or denied for our Wholesale discounts. ⚠️ Wholesale Discounts are for brick-and-mortar retailers only! ⚠️